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Privacy Policy

The Holistic Shift is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the principles in the Data Protection Act 1998 (the “Act”). The Act governs the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

The site owner and operator of The Holistic Shift is Robyn Silverton.

By visiting (our “site”) or by becoming a client of Robyn Silverton, booking one of our workshops, attending one of our retreats or purchasing one of our products, you are accepting and consenting to the practices described in this policy.


What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence by telephone or email or in person, when you visit our site, from your website (including the IP address of your device), when you submit details to us via our online forms, when you enter into a transaction with our business or when you engage with our social media profiles, and from cookies. We don’t guarantee website links or policies of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or by using the unsubscribe option included in all our emails.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.



Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We use cookies to save your session and to carry out other activities that are strictly necessary for the operation of this site, for example in relation to the distribution of traffic.

We use cookies to save browsing preferences and to optimise your browsing experience.

Some third parties such as Google Analytics collect statistics in an anonymised and aggregated form. These may be used to track your browsing habits without our knowledge. Please refer to the privacy policy of the listed services for detailed information.

You can manage your preferences and withdraw your consent for the use of cookies installed by third parties by clicking the related opt-out link (if provided), by using the means provided in the third party’s privacy policy, or by contacting the third party.


Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.


Disclosure of Personal Information

We will never sell, rent or reveal your personal information to any third party for marketing purposes.

We may however use your information in aggregate, anonymous form (without any reference to your identifying information) to create marketing statistics, identify user demands and to assist in meeting customer needs. In addition, we may use the information that you provide to improve our website and services but not for any other use.

Your Personal Information may be disclosed to a third party in a number of circumstances including the following:

·  Third parties where you consent to the use or disclosure; and

·  Where required or authorised by law.


Security of Personal Information

We store your Personal Information in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

We process and store your personal data for as long as required by the purpose for which it has been collected. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

No method of transmission over the internet is completely secure. As a visitor to this site, you acknowledge that the personal information you voluntarily share with us through this site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner.


Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing through our inquiry form.

The Holistic Shift will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.


Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will  take reasonable steps to make sure that your Personal Information is accurate, complete and current. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. To update your Personal Information, please contact us in writing through our inquiry form.


Policy Updates

This Policy may change from time to time and is available on our website. You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications.


Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us through our inquiry form.


Last updated: October 3, 2018 at 13:30 pm
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